Shipping policy
Thank you for shopping with us! We’re committed to getting your order to you as quickly and safely as possible.
Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays. You’ll receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Times
Shipping charges for your order will be calculated and displayed at checkout. We offer the following options:
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Standard Shipping (3–5 business days)
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Expedited Shipping (2–3 business days)
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International Shipping (Varies by location)
Note: Delivery times may be delayed during holidays or due to carrier disruptions beyond our control.
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email so you can monitor your package’s journey.
Shipping Locations
We currently ship within the United States and select international destinations.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 7 days of delivery at support@vividmindzpromo.com. We’ll work with the carrier to resolve the issue or send a replacement if eligible.
Questions?
Feel free to reach out to our team anytime at support@vividmindzpromo.com for any shipping-related inquiries.